Frequently Asked Questions

What is considered an emergency?

What is urgent care?

Bloody urine
Bite wounds
Your pet ate a foreign object (toy, raw hide, cloths, etc.)
Consumption of human grade medication
Intense pain or limping
Your pet is unable to get up.
Breathing changes
Cuts and abrasions
Any type of bleeding
Eye trauma
Difficulty giving birth.
Diarrhea or vomiting (twice or more in one day)
Toxin ingestion (rodenticide, herbicide etc.)

What is considered an emergency?

When can I spay/neuter my pet?

We recommend waiting until your dog is at least six (6) months for small breed dogs and 12-18months for larger/giant breeds. For cats, we recommended that they are spayed/neutered between 4-6months.

Can I walk in without an appointment?

Yes, you can. While an appointment is preferred and reduces the wait time, walk-ins are welcome.

Where can I review my pet records?

A portal is sent to you after your visit where you can access your pets’ records.

What type of animals do you see?

Dogs, Cats, Rabbits, Guinea Pigs, Birds, Goats and Sheep

Do you perform surgeries at the clinic?

Yes, we do. Soft Tissue, Skin tumor removal.

Can my pet be hospitalized at your clinic?

Yes, we offer hospitalization to sick pets.

What does the general exam include?

Nose to tail physical examination, Vital parameters, Heart rate and respiratory rate check, Dental check.

How do I book/ rebook an appointment?

There are a few ways to make appointments; You can call us at 345-0491; request an appointment through our Facebook page; Use the Pet Portal (for existing clients), or through our website.

Address

Units 20-21, Skelton Baylot FishBay Tortola VG1110,BVI

Phone

(284)-345-0491

info@happypetsvetvi.com

Hours

Monday - Friday:
8:00 AM - 4:00 PM

Saturday:
8:00 AM - 12:00 PM

Sunday: Closed